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Immigration Service Delivery Registration Office Appointment Booking System
Seachadadh Seirbhísí Inimirce
Immigration Service Delivery
13-14 Cé an Bhúrcaigh, Baile Átha Cliath 2, D02 XK70 / 13-14 Burgh Quay, Dublin 2, DO2 XK70
Riomhphost/E-mail: [email protected]
First-time registration
If you are resident in Dublin, Kildare, Meath, Wicklow, Cork or Limerick and wish to register a permission for the first time, please call Freephone 1800 800 630.
Please note that appointments can only be made after your arrival in Ireland. This Freephone number is not accessible from outside of Ireland or via non-Irish telephone network providers.
This Freephone number is for first-time registration appointments only. Information on Renewals, including current processing times, can be found on the Renewing your registration permission if you live in Dublin, Kildare, Meath, Wicklow, Cork or Limerick page.
Important Notice: You do not have to pay a fee to book an appointment. The Registration Fee is paid only when you attend the Registration Office and your registration is successfully completed.
Any third party operator offering an appointment booking service for a fee is not operating on behalf of the Immigration Service and does not have an appointment to offer you, or direct access to the Immigration Service appointments booking system.
Therefore, there is no advantage in paying a third party operator to contact the free phone number on your behalf to schedule an appointment.
Please call Freephone 1800 800 630 for your appointment.
Operators are available between 9 a.m. and 5 p.m. Monday-Friday to take your call and book your appointment. (Excluding Irish Bank and Public Holidays)
You should also call this Freephone number if you need to reschedule or cancel your appointment.
Please make sure you have your passport details and a valid email address to share with the customer service representative when you call.
Renewing with a new passport
If you need to renew your permission or claim a balance of permission with a new passport, you do not need to attend the Registration Office in Burgh Quay. Instead, you should use ISD’s online system here to upload a copy of the biodata page of your new passport with your application. Please make sure your photograph, name, nationality, passport number and date of birth are clearly legible to facilitate processing.
If you have registration queries please contact [email protected].