07 November 2025: Update on technical issue with online application system between 24 – 29 October 2025 Further to the notice below, Immigration Service Delivery are aware of all affected applicants who submitted multiple applications and payments. As a result, affected customers do not need to submit a query through the Customer Service Portal to request [...]
Upcoming Citizenship Ceremony – Monday 1st and Tuesday 2nd of December 2025 The next ceremonies are taking place on Monday 1st and Tuesday 2nd of December 2025 at the INEC, Killarney, Co. Kerry. Please do not contact us in this regard as we are not in a position to confirm invitation at this stage. Invitations [...]
First Registration Appointments The Registration Office is currently experiencing an exceptionally high demand for first time registration appointments, and we are aware that availability is severely limited. Immigration Service Delivery (ISD) apologises for any inconvenience or stress this may cause. Please continue to visit the dedicated appointment booking system in order to secure an appointment. New [...]
We are aware of difficulties that are affecting some customers when attempting to login to the Customer Service Portal. We are currently investigating an issue in relation to the multi-factor authentication that is affecting some customers and would like to apologise for any inconvenience caused. For affected customers, you should continue to attempt to access the [...]
Immigration Service Delivery is currently experiencing an extremely large volume of applications for a renewal of registration permission with a current processing time to renew an IRP card of 6-7 weeks. Following the completion of the renewal of Registration it may take a further two weeks to receive the new IRP card via post. An in [...]