In This Section
Introduction
Include the following information and you will be answered more quickly:
Name and postal address
Irish Residence Permit (IRP) or GNIB number or ISD number or application reference number.
Immigration registration
Immigration Service Delivery (ISD) manages registrations.
You must register for the first time at Burgh Quay Registration Office.
Please register for or log into to your Customer Service account, to book an appointment or submit a query.
Further details can be found on the website at Submitting Registration or Renewal Queries and Registering your immigration permission.
Address:
Burgh Quay Registration Office
Immigration Service Delivery
Department of Justice to Department of Justice, Home Affairs and Migration
13-14 Burgh Quay
Dublin 2 D02 XK70
Ireland
No postal registrations are accepted or processed.
Immigration permission
Unit C – Domestic Residence and Permissions Division
Immigration Service Delivery
Department of Justice to Department of Justice, Home Affairs and Migration
13-14 Burgh Quay
Dublin 2
DO2 XK70
Online: Please contact us through the dedicated Customer Service portal. You can register for an account or log in to your existing account.
Include documentary evidence for any statements you make when contacting us.
Employments permits
Employment permits are provided by the Department of Enterprise, Trade and Employment (DETE), not Immigration Service Delivery.
Web: Employment permits from DBEI
Atypical Working Scheme
Email: [email protected]
Email: [email protected]
Unit C – Domestic Residence and Permissions Division
Immigration Service Delivery
Department of Justice to Department of Justice, Home Affairs and Migration
13-14 Burgh Quay
Dublin 2
DO2 XK70
Online: Please contact us through the dedicated Customer Service portal. You can register for an account or log in to your existing account.
Defacto Partner Application
Unit C – Domestic Residence and Permissions Division
Immigration Service Delivery
Department of Justice to Department of Justice, Home Affairs and Migration
13-14 Burgh Quay
Dublin 2,
DO2 XK70
Online: Please contact us through the dedicated Customer Service portal. You can register for an account or log in to your existing account.
EU Treaty Rights
EU Treaty Rights Applications Unit
Residence Division
Immigration Service Delivery
Department of Justice to Department of Justice, Home Affairs and Migration
13-14 Burgh Quay
Dublin 2 D02 XK70
Ireland
For updates on your application, or to submit a query please register for or log into your Customer Service account.
Parents of children who are Irish citizens
Unit C – Domestic Residence and Permissions Division
Immigration Service Delivery
Department of Justice to Department of Justice, Home Affairs and Migration
13-14 Burgh Quay
Dublin 2
DO2 XK70
Online: Please contact us through the dedicated Customer Service portal. You can register for an account or log in to your existing account.
Foreign adoptions
Unit C – Domestic Residence and Permissions Division
Immigration Service Delivery
Department of Justice to Department of Justice, Home Affairs and Migration
13-14 Burgh Quay
Dublin 2
DO2 XK70
Online: Please contact us through the dedicated Customer Service portal. You can register for an account or log in to your existing account.
Applications for a family member of a refugee
Family Reunification Section
Immigration Service Delivery
Department of Justice to Department of Justice, Home Affairs and Migration
13-14 Burgh Quay
Dublin 2 D02 XK70
Ireland
Fax: +353 (0)1 879 8695
Dependents of Irish nationals
Online: Please contact us through the dedicated Customer Service portal. You can register for an account or log in to your existing account.
Online: Please contact us through the dedicated Customer Service portal. You can register for an account or log in to your existing account.
Investors and Entrepreneur Scheme
Immigration Service Delivery
Department of Justice to Department of Justice, Home Affairs and Migration
13-14 Burgh Quay
Dublin 2 D02 XK70
Ireland Email: [email protected]
For First Time applications as a Volunteer please contact [email protected]
For Final Year Renewals as a Volunteer please contact:
Volunteers Section
Unit C – Domestic Residence and Permissions Division
Immigration Service Delivery
Department of Justice to Department of Justice, Home Affairs and Migration
13-14 Burgh Quay
Dublin 2
DO2 XK70
Online: Please contact us through the dedicated Customer Service portal. You can register for an account or log in to your existing account.
For First Time applications as a Minister of Religion please contact [email protected]
For Renewals after three years as a Minister of Religion please contact:
Ministers of Religion Section
Unit C – Domestic Residence and Permissions Division
Immigration Service Delivery
Department of Justice to Department of Justice, Home Affairs and Migration
13-14 Burgh Quay
Dublin 2
DO2 XK70
Online: Please contact us through the dedicated Customer Service portal. You can register for an account or log in to your existing account.
Unit C – Domestic Residence and Permissions Division
Immigration Service Delivery
Department of Justice to Department of Justice, Home Affairs and Migration
13-14 Burgh Quay
Dublin 2
DO2 XK70
Online: Please contact us through the dedicated Customer Service portal. You can register for an account or log in to your existing account.
Permission to stay in Ireland without condition as to time (Stamp 5)
Stamp 5 Section
Unit C – Domestic Residence and Permissions Division
Immigration Service Delivery
Department of Justice to Department of Justice, Home Affairs and Migration
13-14 Burgh Quay
Dublin 2
DO2 XK70
Retiring to or living independently in Ireland (Stamp 0)
Online: Please contact us through the dedicated Customer Service portal. You can register for an account or log in to your existing account.
Please contact us through the dedicated Customer Service portal. You can register for an account or log in to your existing account.
Extension of a visit to Ireland
Please contact us through the dedicated Customer Service portal. You can register for an account or log in to your existing account.
Stamp 6 Section
Unit C – Domestic Residence and Permissions Division
Immigration Service Delivery
Department of Justice to Department of Justice, Home Affairs and Migration
13-14 Burgh Quay
Dublin 2
DO2 XK70
Please contact us through the dedicated Customer Service portal. You can register for an account or log in to your existing account.
Visas
Post
Visas Division
Immigration Service Delivery
6 – 7 Hanover Street
Dublin 2 D02 W320
Ireland
Re-entry visas only
If you have any questions about re-entry visas, please contact us through the dedicated Customer Service portal. You can register for an account or log in to your existing account.
Visa Queries
You can now check the status of your visa application or submit a query in relation to your application(s) through the dedicated Customer Service Portal. Any queries that are not about entry visas will not be responded to.
More contact details
For full contact details for overseas visa offices, and online applications please check our Visa Offices page.
Contact [email protected] about applications/queries under the 5 Preclearance schemes only. Include your Application Reference Number (8 digit number ending in 2 or 4) to receive an answer more quickly. Any queries that do not relate to one of the 5 schemes below will not be responded to. The 5 Preclearance schemes are as follows:
- Minister of Religion
- Volunteer
- Family member of UK National
- De Facto (unmarried) Partner of Irish National
- De Facto (unmarried Partner of CSEP/HA holder.
Citizenship
Asylum, refugees and subsidiary protection
International Protection Office (IPO)
International Protection Office
Immigration Service Delivery (ISD)
79-83 Lower Mount Street
Dublin 2 D02ND99
Ireland
Public Office: 09:00 – 14:30 Monday – Friday
International Protection Accommodation Services (IPAS)
Web: International Protection Accommodation Services
Address:
Department of Children, Equality, Disability, Integration and Youth
Miesian Plaza
Lower Baggot Street
Dublin 2
Email: [email protected]
International Protection Appeals Tribunal (IPAT)
Web: International Protection Appeals Tribunal
The International Protection Appeals Tribunal
6/7 Hanover Street East
Dublin D02 W320 Phone: +353 1 4748400
Lo Call: 1800 201 458
Email: [email protected]
Ministerial Decisions Unit
Email: [email protected]
Garda National Immigration Bureau (GNIB)
Web: Garda National Immigration Bureau
Apply for a travel document
To submit a query please register for or log into your Customer Service account.
Repatriation and voluntary return
Immigration Service Delivery
Department of Justice to Department of Justice, Home Affairs and Migration
13-14 Burgh Quay
Dublin 2 D02 XK70
Ireland
Email: You must contact Repatriation Division by post.
Voluntary Return
Email: [email protected]Press and freedom of information
Press office
Department of Justice to Department of Justice, Home Affairs and Migration
51 St Stephen’s Green
Dublin 2 D02 HK52
Ireland
Email: [email protected]
Freedom of Information (FOI) Unit
Department of Justice to Department of Justice, Home Affairs and Migration
51 St Stephen’s Green
Dublin 2 D02 HK52
Ireland
Email: [email protected]
Email: [email protected]
Feedback
We aim to provide excellent service, but if you need to make a complaint, here’s how to do it:
- Online through the Customer Service Portal
- The quickest way to submit a complaint is through our Customer Service Portal.
- Create an account or log in to get started.
- From the homepage, select Submit Query and choose Customer Complaint from the dropdown menu.
- By Post
You can also send your complaint by post to:
Customer Service Officer
Immigration Service Delivery
Department of Justice to Department of Justice, Home Affairs and Migration
13-14 Burgh Quay
Dublin 2, D02 XK70
Ireland
Please include as much detail as possible so we can assist you effectively.